What information is required to create a Santoni account?
To create a Santoni account, you should provide your first name, surname, title/gender, email address and password. Creating an account is optional and not required to complete a purchase.
Create your account via the create an account page on the website.
What are the benefits of creating an account?
create an accounting gives you access to dedicated services, including:
- Order history
- Quick returns management
- Saved delivery and billing addresses; wishlist synchronised across devices
- Faster checkout
- Newsletter preference management
- Access to personalised offers
My Account or create an account to access these services.
How does password recovery work?
To reset your password, simply enter the email address linked to your account. You will receive a link by email to set a new password.
Use the 'Forgot password' option on the login page.
What personal details can I change in my account?
In your My Account, you can update the following details: first name, surname, title/gender, email address, password, saved addresses, telephone number, date of birth, preferred language and newsletter preferences.
Go to the My Account to update your details.
Can I save more than one delivery or billing address?
Yes, you can save an unlimited number of addresses in the ' My Account' section. You can also set a default address by marking it with the star symbol.
Go to the Addresses section to add to or edit your contact details.
How does the wishlist work?
Guest users can use the wishlist, but items added to it are not saved or synchronised across devices. By create an accounting for an account, your wishlist will be stored and accessible from any device.
My Account to your account to save and synchronise your wishlist.
How can I request the deletion of my account?
To delete your account, please contact Customer Care via the support channels available on the website.
Please contact Customer Care to initiate the account deletion request.
How can I manage newsletter preferences and communications?
Newsletter preferences can be managed directly from your My Account. For specific or advanced requests, please contact Customer Care .
Change your newsletter preferences in your My Account or write to Customer Care .
How is the security of my account ensured?
Your account is protected via an SSL-encrypted connection. No payment details are stored. We recommend choosing a strong password. Two-factor authentication (2FA) and one-time passcode (OTP) login are not available. Personal data is handled in full accordance with Santoni's Privacy Policy.
Please consult our Privacy Policy for comprehensive information on data protection.